Privacy Policy
At BanyanHue Collective, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including contemporary art curation, visual art exhibitions, artist residency programs, bespoke mural commissions, and cultural event planning.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identification Information: This includes your name, email address, postal address, phone number, and any other information you voluntarily provide to us when you inquire about our services, register for an event, apply for a residency, or engage with our online platform.
- Professional Information: For artists applying to residencies or exhibitions, this may include your artistic background, portfolio, previous works, and other relevant professional details.
- Financial Information: If you make purchases or payments for our services (e.g., event tickets, art commissions), we may collect billing details and payment information. Please note that we do not store full credit card details on our servers; these are processed securely by third-party payment processors.
- Usage Data: We may collect information about how you access and use our online platform, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits. This helps us understand user behaviour and improve our platform's functionality.
- Communication Data: Records of your correspondence with us, including emails and other communications, may be kept to assist with inquiries and improve customer service.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and deliver our services, including art curation, exhibition coordination, artist residency management, mural commissions, and cultural event planning.
- To process transactions and manage your accounts.
- To communicate with you about your inquiries, applications, or services you have requested.
- To send you updates, newsletters, and promotional materials related to our exhibitions, events, or artists, provided you have opted in to receive such communications.
- To analyse and improve the effectiveness of our services, online platform, and marketing efforts.
- To personalize your experience on our platform and tailor content to your interests.
- To comply with legal obligations and protect our legitimate business interests.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, website hosting, analytics providers, and marketing services. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
- With Your Consent: We may share your information with your explicit consent for any purpose not defined in this Privacy Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods. Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable data protection laws (such as the GDPR), you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data held by us.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.
Third-Party Websites and Services
Our online platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us at:
BanyanHue Collective
2847 Emerald Hill Road, Floor 5
Singapore, Central Region, 229331
Singapore